You’re not alone if you’re experiencing issues with Paramount Plus on your Samsung TV. Although Samsung TVs have pre-installed the Paramount Plus app, some users have reported Why Is Paramount Plus Not Working On Samsung TV correctly.
For those unfamiliar, Paramount Plus is an on-demand and online streaming application that offers a wide range of TV shows, movies, and original content.
However, like other OTT apps such as Disney Plus and Discovery Plus, Paramount Plus can sometimes encounter glitches, causing problems such as not loading or not working on Samsung TVs.
But there’s no need to panic. In this article, we’ll outline some methods to help you resolve any issues you may be experiencing with Paramount Plus on your Samsung TV.
- Power Cycle The TV
- Clear The App Cache
- Restart Your App
- Check The Paramount Plus Servers.
- Reinstall Your Paramount Plus App
- Inspect The Paramount Plus Subscription
- Check Your Internet Connection.
- De-register And Re-register
- Turn OFF The VPN
- Reset The Smart Hub
- Reset The Router
- Update The Date And Time Settings
- Check If There Are Geo-restrictions.
- Update The Samsung TV
- Factory Reset Your TV.
- Frequently Asked Questions
Power Cycle The TV
Power cycling is a preferred solution for resolving many streaming issues on Samsung TVs, including Paramount Plus.
Power cycling can help resolve problems such as black screens, crashes, lagging, and streaming issues.
It can also help remove any corrupted cache causing streaming issues on your smart TV.
Now here is How To Power Cycle Your Samsung Smart TV?
- Unplug the TV from the wall socket
- Leave it for a minute
- Press the “power” key on your TV for 30 seconds (if there is no power button on the TV, skip this)
- Plug the TV back into the wall socket.
Turn ON your TV and check whether the issue is fixed.
Clear The App Cache
There is a high chance that the temporary data and cache in the smart TV applications are why Paramount Plus is not working on Samsung TVs. Therefore to clear the temporary cache here is
How To Clear The Cache?
- Urge towards settings
- Choose apps and services
- Navigate to the Paramount Plus app.
- Choose clear cache
- After a successful cleaning, reboot your Samsung TV to see the effects.
Now check whether your issue is fixed.
Restart Your App
Restarting the app is one of the crucial steps you should take. Restarting the Paramount app will help you reset the login session and temporary issues (if any).
If you are using an old version of the Paramount app and have not updated it over a long period, then this might be why is Paramount Plus not working on Samsung TV. Once you restart the app, check whether the problem persists.
Check The Paramount Plus Servers.
If you find your Samsung TV Paramount Plus not working, you must ensure that the Paramount Plus servers are not down. Even though this is a rare case, there is a probability that the Paramount Plus servers are down. You can also cross-check this by checking the app on other devices like tablets, smartphones, or laptops.
Suppose this is your situation; you can wait until the servers return to normal. Additionally, you can check their official handles on social media like Twitter and Facebook, as they will notify the users about the server status.
However, if you see your Samsung TV paramount plus not working but the server is good, you can try implementing the other solutions below.
Reinstall Your Paramount Plus App
Sometimes a simple fix of uninstalling and reinstalling the application might fix the issue. Let’s implement the same here.
How To Uninstall Paramount Plus App?
- Head towards the home screen on your Samsung TV
- Find the Paramount plus
- Navigate to apps
- Choose settings (which will be in the top right corner)
- Next, select the Paramount Plus app.
- Select the option “delete.”
- Finally, confirm the deletion process.
Turn OFF your Samsung TV and wait for a few seconds. Turn ON your Samsung TV. From here, go to apps and install the Paramount Plus app again. Now test your app by playing a few videos. Hopefully, you will find your issue with Samsung TV Paramount Plus not working disappeared.
Inspect The Paramount Plus Subscription
Paramount Plus, like other streaming platforms, is a subscription-based service, so you need an active Paramount Plus subscription for streaming content. If your subscription is over and you have not renewed, you must activate it first.
Check Your Internet Connection.
Online streaming apps like Disney Plus and Paramount Plus need a stable internet connection to work or play videos. Hence make sure that you have enough amount of internet connection. If you still experience Paramount Plus not loading on Samsung TV, go with this fix.
You can test your internet connection through online tools, which are entirely free. If you don’t have a constant internet connection, wait until your internet becomes stable.
De-register And Re-register
De-registering the device can also help fix a few problems, especially when the Paramount Plus app is not working. Follow the steps below;
- Open the main app home page.
- Urge to settings
- Select the option “de-register your device.”
- Confirm the action again.
- Click on OK
- Enter the login details in the Paramount Plus app.
- Once you successfully re-registration, your problem should be cleared. If not, don’t lose hope. Move to the next step.
Turn OFF The VPN
If you are a person who does not like using VPNs, then this is not for you!
If you use a Paramount Plus block VPN, you will experience Paramount Plus not working on Samsung TV. This is because most streaming services and video platforms block the VPN traffic.
The quickest way to test is to turn OFF the VPN and try connecting to the Paramount Plus app.
Reset The Smart Hub
Resetting the smart hub removes all your information from the account and restores the original factory settings. Samsung’s “smart hub” is an app store that you can customize depending on your need but with the help of your remote.
How To Reset Smart Hub?
- Click on the settings button on your remote. If there is no settings button, press the menu button.
- Navigate to support.
- Choose self-diagnosis.
- Click on “reset the smart hub.”
You will be asked to enter the PIN; the default is 0000. Once you enter the PIN, the reset process will take place. After the resetting process, reinstall and resign the Paramount Plus app. I hope you eliminate the Paramount Plus not loading on the Samsung TV problem.
Reset The Router
How To Reset Your Router?
Unplug the router for a few minutes, then plug it back. Once the router is reset, it should help you realize why it is Paramount Plus not working on Samsung TV and resolve the paramount plus not loading on Samsung TV.
Sometimes a problem with the wifi router may cause your Paramount Plus not to load on Samsung TV. So this is why Paramount Plus is not working on Samsung TV. Also, check your other devices that use your home wifi, like your mobile phone. If it, too, did not connect, the problem is because of the router.
If you still experience internet issues, you should contact the internet service provider for help.
Update The Date And Time Settings
Have you ever encountered a situation where you cannot access a website because of an incorrect date and time? One of the reasons why is Paramount Plus not working on Samsung TV may be due to expired time and date. So the solution here is simple.
How To Change Your Time And Date?
- Urge towards settings
- Choose general
- Select system manager
- Click on time and then choose clock
- Ensure that the clock mode is set to auto
- Most importantly, ensure that the time and date are correct
- Still, the issue is not resolved; make sure you are connected to the internet
Once the date and time are accurate with a strong internet connection, you should not face the problem again.
Check If There Are Geo-restrictions.
Although Paramount Plus is trying to ensure that the streaming service is available in all countries, it is not yet available in some regions. So if you try to use Paramount Plus on the Samsung TV from any area where it is unavailable, the app will not work without a VPN.
Update The Samsung TV
The smart TV might face many problems if the software is not running on the latest version. To correct this problem, check whether there are any updates on your Samsung TV. Here is
How To Update Your Samsung TV?
- Head towards the settings option.
- Choose support
- Navigate to software update
- Click on update now.
Your TV will automatically update, and it might take a few minutes.
So remember to update your software regularly, and by doing so, you will ensure that the Paramount Plus app is compatible with your TV.
Factory Reset Your TV.
If nothing seems to be working and you cannot find why is Paramount Plus not working on your Samsung TV, then you can try a factory reset Samsung TV. Because it is evident that a factory reset resolves even significant issues like a Samsung TV won’t turn ON or a Samsung TV black screen display.
How To Reset Samsung TV?
- Press the home button on the remote.
- Go to settings
- Select general
- Choose reset
If you have an old model, go to settings, Choose support, Select self-diagnosis, and click reset. Enter the security PIN, and your TV will turn OFF. Then it will turn ON automatically and display the initial setup screen.
Final Words On Why Is Paramount Plus Not Working On Samsung TV
We hope that you have understood why is Paramount Plus not working on Samsung TV and learned how to resolve the issue on your own with the help of the above solutions.
Suppose you cannot fix the issue for any reason, and still, your Paramount Plus doesn’t work on Samsung TV; the next move is to contact Paramount Plus support or Samsung support.
Frequently Asked Questions
How do I fix Paramount Plus on my Samsung Smart TV?
To fix Paramount Plus on your Samsung Smart TV, try the following things;
Power cycle your Samsung TV
Inspect your internet connection
Update the Paramount Plus app
Erase the cache in the Paramount Plus app
Uninstall and reinstall the Paramount Plus app
Update Samsung TV software, and finally, check if your Paramount Plus app is working on Samsung TV.
Does Samsung TV support Paramount Plus?
You can use the Paramount Plus app on any Samsung smart TV. To enjoy the Paramount Plus content, search for it in the play store, and download and install the app. Then sign up to start streaming.
Why am I getting “Paramount Plus video not available outside your country” when I travel?
Due to some licensing restrictions, some programs or subscriptions will be available only for some countries. Similarly, Paramount Plus is one such app that can be used only in US and Canada. So when you travel outside your country, you will be notified with a message stating Paramount Plus video is unavailable outside your country.
Furthermore, by visiting www.paramountplus.com, you can learn the list of countries supporting the Paramount Plus app.