If you’re facing an issue where the Samsung TV Device Care not available, don’t fret.
Our team is here to assist you in resolving this matter. As we all know, Device Care is a remarkable feature on Samsung TVs.
However, what steps should you take if you encounter a situation where the Samsung TV Device Care not available?
Let’s delve into this topic and find a solution.
For those who are new to using a Samsung TV or are unsure how to access Device Care, the following steps will guide you:
- Go to the Settings menu
- Select Support
- Choose Device Care
- You should now see the Device Care options on your TV screen.
Alternatively, you can press and hold the Power button for about 20 seconds to access Device Care.
However, if you’re still unable to find Device Care on your Samsung TV model, or if the Samsung TV Device Care is not available, you can try the solutions below.
Factory Reset Your Samsung TV
It’s essential to note that a factory reset on your Samsung TV will delete all the data stored on your device, including your passwords, preferences, and personal settings.
Therefore, save your data somewhere else before proceeding with the reset process.
Here are the steps to factory reset your Samsung TV:
- Open the Settings on your Samsung TV
- Click on General
- Look for the option “Reset.”
- Enter the PIN code for your Samsung TV (By default, it is 0000)
- Confirm the reset process.
Remember that you can also Factory Reset Samsung TV Without Remote if your remote is troubling you suddenly.
In most cases, a factory reset will resolve the “Samsung TV Device Care unavailable.” You can try updating your software on your Samsung TV if it doesn’t.
Update Your TV
Before updating your Samsung TV software, ensure a stable internet connection.
Here are the steps to update your Samsung TV’s software:
- Navigate to Support on your Samsung TV
- Click on Software Update
- Select Update Now
- Toggle ON the Auto Update option
- The update process will take some time; your TV will restart after the update.
Why Is Samsung TV Device Care Not Available?
If you’re aware of the benefits of the Device Care feature on your Samsung TV, it’s natural to be concerned if the Samsung TV Device Care is not available.
However, don’t overthink it, as there could be a few reasons you can’t access it.
One reason could be that you’re unaware of how to access Device Care on your Samsung TV, or you may not have enabled it.
The steps to access Samsung TV Device Care have been outlined above, and it’s worth noting that Self-diagnosis and a few other options are also included in Device Care.
Final Note On Samsung TV Device Care Not Available.
We hope the above techniques help you resolve your issue of “Samsung TV Device Care not available.”
However, if you’re still unable to resolve this alone, we recommend contacting the Samsung Support Centre for further assistance.
They are the only ones able to guide you throughout and provide you with a solution that works for you.