Hisense TV Your Device Has Failed Verification System Halted

How To Fix “Hisense TV Your Device Has Failed Verification System Halted?”

If you are a Hisense TV owner, you might have encountered an issue displaying an error message that says, “Your device has failed verification system halted.” This is a common problem reported by many users; fortunately, there are ways to fix it.

This post will provide practical solutions to the “Hisense TV your device has failed verification system halted” issue and other problems such as a faulty screen display or backlight issues. This problem usually occurs during a software update in the background while watching TV. If you encounter this issue, don’t panic; weave the solutions for you.

Opt For Manual Updates

First, whenever you are notified about an update, do it manually.

CHECK FOR UPDATES ON HISENSE TV 1
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Don’t let the TV software do it alone. And for this, you require a constant internet connection and a large amount of storage space in the TV. 

Moreover, when you have updated the software on your TV, the bugs will be cleared, and the TV will return to its normal state. Besides, the update will consume only 30 to 35 minutes. 

In case your Hisense TV won’t turn ON after 30 minutes, don’t panic. Wait for another 10 minutes, as it may take time.

Opt For A Soft Reset In Your Hisense TV

Before urging into a factory reset, you can try a soft reset, which might resolve your issue instantly. And there are times when your Hisense TV never needed a hard reset. 

For a soft reset, go through the instructions mentioned below.

  • Switch off your TV
  • Disconnect the TV from the power supply 
  • Wait for two to three minutes
  • Now plug your TV back into the power supply
  • Turn your TV ON
See also  How To Fix Hisense TV Black Screen?

Opt For A Factory Reset

if the soft reset is not a cup of your choice for “Hisense TV your device has failed verification system halted,”; then you should try this next step. This method may benefit you if you have recently bought your Hisense TV

Here is how to reset the Hisense device

  • Head towards settings
settings button on Hisense TV remote 2
How To Fix "Hisense TV Your Device Has Failed Verification System Halted?" 10
  • Choose the option Device Preferences
device preferences ON HISENSE TV 3
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  • Click on the option “Reset.” 
reset on Hisense TV 2
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  • Select Erase
confirming reset on Hisense TV 1
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  • Now you will be prompted to enter the PIN. Suppose you have not set your PIN; type 0000 (which is the default PIN)
Erasing on Hisense TV
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Opt For A Hard Reset

This method (how to reset Hisense) may work if you have an old model Hisense TV and help you eliminate the “Hisense TV your device has failed verification system halted” issue. 

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  • Press and hold the exit button for 20 seconds on your remote
  • Now you will see the factory reset menu on your TV screen
  • Click on the OK button
  • Turn OFF the TV 
  • Wait for 25 seconds
  • Finally, turn ON your TV

Why Did My Hisense TV Stop Working & How To Fix It?

Sometimes your TV suddenly won’t turn ON, or you may experience why my Hisense TV stopped working. So if you are in that moment, here is a quick guide. 

Try Plugging Into An Alternate Outlet.

You may face a Hisense TV stop-working issue because of a wrong power source. It may be because of damage in the power outlet or improper current flow. So do the below things.

  • Plug your Hisense TV into a different outlet.
  • If the TV works now, get help from an electrician and address the issue with the power outlet. 

Try Disconnecting All The Unnecessary Devices.

The problems are not always with the TV or remote. Sometimes, it might be in the external devices you connect. Therefore ensure that you permanently remove all the unused devices from the backside of your Hisense TV. 

See also  How To Fix Hisense TV Vertical Lines On Screen?

If you are using any HDMI inputs, connect them directly to the TV.

Otherwise, replace your HDMI extension or opt for a new HDMI extender if you are not using it yet.

Further, you can try different HDMI ports. Now you could resolve the issue of why my Hisense TV stopped working. 

Try Checking Your Power Cord And Adapter.

The power adapter is a weak component in the power circuit, and it is difficult to find whether it has been damaged. However, to check your power cord;

  • Examine whether there are any physical damages or short circuits in the power cord.
  • Get a power cord from your neighbor and check if it is working correctly to determine if your cable is in good condition.

Try Resetting The TV.

Configuration issues may make you experience “why my Hisense TV stopped working,” and your TV is abnormal. To fix this 

  • Disconnect the TV from the power supply
  • Wait for a minute or two
  • Connect the Hisense TV back into the power supply

Try Troubleshooting Your Remote

Do you have the red light ON on your TV? 

If it’s yes, then the remote control may be the culprit for your why did my Hisense TV stop working issue. Also, the red light represents that there is enough amount of power for your TV. 

First, check whether any object is blocking the signal transmission between the TV and your remote control.

If it is yes, remove it. (for instance, your TV may have a glass door that blocks your signals; open it).

However, if there is no external interference, you should consider troubleshooting the remote control now. 

  • Remove the batteries from your remote control.
  • Now press every button twice or thrice on the remote
  • Insert the batteries back inside the remote 

Or 

  • Remove the old batteries
  • Buy a new pair and insert them in the remote

Or 

Get a new Hisense remote and replace your old one. 

Try Troubleshooting Your Hardware.

Suppose the above fix does not work for you, you can go with this. Determine whether there are any damages in the input slots or hardware components

See also  How To Fix Hisense TV Won't Turn On Red Light Flashes 6 Times?

Always have a look at the front panel of your TV.

The red light should appear when you are troubleshooting; your TV has hardware issues if it does not. 

  • Plug the cable into another outlet (which is in good working condition)
  • Plug the other end of the cable into the backside of the TV
  • Now twist and play around the cable gently without causing any damage
  • Try using back-and-forth movements

Check For The Backlight’s Status.

One of the most common problems we have encountered, with many people saying, is the failure of the backlights in the Hisense TV. 

The TV will not show any images, but you can hear the sound and red lights blinking. LED lights may fail because of short circuits or main circuit faults. As a result, you will experience why my Hisense TV stopped working. 

Here is what you have to follow

  • Switch ON your flashlight and point it straight and close to your TV
  • Check whether you can see any images or words on the screen
  • If you could see any pictures, then the problem might be with the backlight circuit
  • If your LED backlights are damaged, you must take your TV to a technician for replacement.

Try Contacting Customer Support.

Suppose you are done with all the above solutions; the only thing you have in your hand is getting help from the Technical Support Team. Provide your Hisense TV model number, remote serial number, and the date of your purchase while contacting customer support. 

Wrapping Up Hisense TV Your Device Has Failed Verification System Halted

We think that you know what to do if your “Hisense TV device has failed verification system halted” or how to tackle why my Hisense TV stopped working issue after reading this blog post. Furthermore, if you have any other questions or fixes you have tried, mention them in the comment section. We are happy to hear from you. 

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