Nothing will be more frustrating than when you want to watch your favorite TV show and suddenly find that your Hisense TV not responding to remote or buttons when you turn ON the TV.
Maximum people use their remotes to access the TV, and how would it be if the Hisense Roku TV remote not working? So are you among those suffering from this issue and looking for solutions? The Hisense remote may stop working for some reason, even if it cannot be resolved.
But don’t get panic. Here in this post, we will discuss why your Hisense TV remote not working suddenly and how to fix it within minutes.
- Check Your Remote Batteries.
- Clean Your Batteries
- Opt For A Simple Reset
- Look Over Your Interference.
- Check For The Transmission Mode.
- Opt For A Cold Restart
- Use The Setup Assistant.
- Inspect Your Remote Buttons
- Replace Your Remote
- Factory Reset Your Hisense TV.
- To Conclude Hisense Roku TV Remote Not Working
Check Your Remote Batteries.
Most probably, the Hisense Roku TV remote not working because of the dead batteries or because the batteries lost their charge over the year. So you can first try replacing the batteries. I think you will mostly get your issue resolved even in this step.
In contrast, here is a simple method to check whether the problem is really with the batteries in the Hisense remote.
- Head towards the camera application in your smartphone
- Point the camera toward the end of your remote
- Check whether your phone camera shows a light emitting from the remote area.
- If yes, there is no problem with your batteries in the remote.
Clean Your Batteries
Clean the area where the battery is placed and connected to the remote. This resolving technique you try to fix the Hisense Roku TV remote not working issue is effortless.
Most of them will leave this, but it is essential, especially when you place your remote inside a bag or a shelf in which it is exposed to so much dust and dirt. Therefore, gently clean this area using a Q tip or a clean brush. Instead, you can also use a cotton cloth to wipe off the excess dust.
Opt For A Simple Reset
You can go for a quick reset if cleaning the batteries does not fix your issue. How do I reset my Hisense TV remote? For this, remove the batteries in the remote first. You could see a power button on the remote; press and hold the button for a few minutes.
The reason behind this continuous press is you can drain the residual power left on the remote. Although you removed the batteries, the remote will still have some electricity (inside the capacitors).
Right this fix may seem very simple, but believe that this has resolved Hisense TV not responding to remote or buttons issue for many!
Look Over Your Interference.
If there is something like a speaker, soundbar, or even a decor item in the path between the remote and your TV, you will get the Hisense Roku TV remote not working. But remember that this is not the case if you use Bluetooth for transmission mode.
I have seen a few people overcome this fix, but they finally found that this is the only reason for experiencing the Hisense Roku TV remote not working.
Hence always ensure that you do not place anything in the path which could result in interference. You should point your remote straight to the Hisense TV while pressing a key. Furthermore, if you have placed your Hisense TV nearer to a window, the sunlight may be a reason for causing interference with the remote signal.
Check For The Transmission Mode.
Hisense remotes come with two signal transmission modes- infrared and Bluetooth.
Suppose your remote does not support Bluetooth, or if the TV does not support Bluetooth technologies, then you have to set the mode of transmission to infrared (IR).
For this, you must press & hold the menu button on the remote for 10 seconds. After then, you will change your transmission mode to infrared. Now check whether your Hisense Roku TV remote not working issue is fixed. If not, don’t worry. Let’s move to the next solution for Hisense TV not responding to remote or buttons.
Opt For A Cold Restart
Sometimes the Hisense Roku TV remote not working because of temporary glitches, and trying a cold restart could resolve the problem.
Steps For A Cold Restart
- Switch off your Hisense TV
- Unplug the TV cables from the power supply
- Disconnect all the devices connected to your Hisense TV
- Remove the batteries from the remote
- Wait for 10 to 15 minutes
- Then reinsert the batteries into the remote
- Plug your Hisense TV back into the power supply
- Do not reconnect any external devices to the TV
- Switch ON your TV
- Now check if you have fixed your Hisense Roku TV remote not working issue.
Use The Setup Assistant.
We recommend you use the Hisense TV setup assistant to configure your remote and TV properly. You will get issues like the Hisense Roku TV remote not working if your remote and the TV are not configured correctly.
How To Set Up Assistant?
- Go to settings in your Hisense TV
- Navigate to the setup assistant
- Follow the instructions appearing on your TV screen
- Complete the setup process
Finally, check if your Hisense Roku TV remote not working issue is fixed.
Inspect Your Remote Buttons
This fix may seem funny, but don’t hesitate to try this! Try mashing all your remote buttons once to make it work like a pro. This is because you experienced this Hisense Roku TV remote not working as the buttons on the remote get stuck. To be clear, it is similar to the keyboard, which stops working when multiple keys are pressed at once.
There are also a few ways the remote buttons get stuck, like the remote falling on the floor several times, being placed between the couch and cushions, or some dirt deposited under the rubber. Whatever it may be, this is very common.
However, mashing the buttons and rubbing the remote against your palms for a few minutes helps you get your remote back to normal. Likewise, don’t get worried as the Hisense remotes are highly durable; you don’t get any problems while doing this.
Replace Your Remote
Try changing it or buying a new remote. The remote may be internally damaged, which causes it to malfunction. Once you buy a new remote, check whether it works well by turning ON your Hisense TV. If your Hisense TV won’t turn ON with the new remote, replace it with the one which suits your Hisense TV model.
Still, are you getting the problem of the Hisense Roku TV remote not working even after trying these fixes? So we guess that the problem may be with your remote.
Factory Reset Your Hisense TV.
Suppose there are corrupted settings and temporary bugs; your Hisense Roku TV remote not working and cannot send or receive signals. So now you must reset all your TV settings to eliminate the issue.
How To Factory Reset Your Hisense TV?
- Head towards menu
- Tap on settings
- Choose storage
- Then the option reset
- Now choose factory data reset
All your data and info will be deleted and restored to their original settings.
Why Is My Hisense TV Remote Not Working?
If you want to know why is my Hisense TV remote not working, then read below to know the reasons.
One such common reason would be the changes in the network settings. That is, there are a few problems with your home network, or something is blocking the signals from your Hisense remote.
If this is your reason, you have to check your internet service provider so they may help in adjusting the devices or modifying the signals.
The second reason could be; there may be times when your remote is not able to hit the correct channel. This problem is primarily for people who use more than one Hisense TV at home. The remote codes may not be able to hit the same channel when you want to watch two different channels.
Storing a large amount of cache can be a reason why is my Hisense TV remote not working. So clearing the cache on your remote would help you eliminate the Hisense TV remote not working red light problem for this,
- Press the menu button on the remote
- Select the option “cache.”
- Finally, choose clear cache.
The following reason could be the usage of an outdated app. Yes, always ensure that you are using the latest version of the Roku app.
To check this
- Press the menu button on your Hisense remote
- Choose settings
- Navigate to system settings
- Ensure that the option Roku update is selected
- Now reload your app
Finally, check whether your issue is fixed.
The last reason could be; If you use more than one external device (maybe a set-top box or gaming console), check that none receive the audio or video signals at the same time as your Roku Hisense TV. This may prevent the Hisense TV from receiving codes.
For this, you have to double-check that each device is set to receive an audio or video signal from only one source at a time. Suppose you have any other issues with your Hisense TV, check out these
- Hisense TV Red Light Blinks 3 Times – How To Solve This Issue?
- Hisense TV Will Turn Off In 30 Seconds – How To Solve This Issue?
To Conclude Hisense Roku TV Remote Not Working
Having an unresponsive remote or TV or any gadget always irritates us. And so, we have provided quick and simple solutions for your Hisense TV remote not working red light problem.
We hope that the above fixes for the Hisense TV remote not working and the reasons help you resolve the issue. Other than that if you have any solutions other than these, let us know through the comment section below.
Suppose none of the above ways help you, immediately contact the customer service center. Moreover, while reaching customer support, you must enclose the model number of your Hisense TV, the date of purchase, and the serial number of your Hisense remote. So be ready with the details.
Frequently Asked Questions
What to do if Hisense remote is not working?
If your Hisense remote is not working, try removing the batteries and replacing them with a new one. Then, try mashing all the buttons in the remote, power cycle your Hisense TV, and update your firmware to the latest version. Finally, check if your Hisense remote is working properly.
Hisense TV remote not working blue light- what does it mean?
The Hisense TV remote not working blue light issue indicates that your remote is disconnected from the main unit. And the issue might be because either your remote is out of range from the unit or the main unit is turned OFF. So turn ON your main unit and move closer to the main unit.
Why is my Hisense TV remote not working red light?
If you are experiencing Hisense TV remote not working red light, then it indicates that the remote fails to pair with your TV. So you are required to repair your remote with the Hisense TV.